Events are created as return requests are created or updated in Mambu Payments (formerly Numeral). An update can be the update of any attribute, such as a status, a date, or any other data. Learn more about events and webhooks in Mambu Payments (formerly Numeral).

Events

Event	Description
received	Return request has been received from the bank.
pending	Return request has been created and is pending being sent.
sent	Return request has been sent to the bank.
accepted	Return request has been accepted by the bank.
denied	Return request has been denied.
pending_retry	Return request file has been rejected by the bank. The return request will be sent in a new file.
retried	Return request has been sent in a new file.
rejected	Return request has been rejected.

Statuses

Status	Description
received	Return request has been received from the bank.
pending	Return request has been created and is pending being sent.
sent	Return request has been sent to the bank.
accepted	Return request has been accepted. A return request accepted triggers a return.
denied	Return request has been denied.
rejected	Return request has been rejected.

State machine