Learn about the lifecycle of a return request Numeral
Events are created as return requests are created or updated in Numeral. An update can be the update of any attribute, such as a status, a date, or any other data. Learn more about events and webhooks in Numeral.
Events
Event | Description |
---|---|
received | Return request has been received from the bank. |
pending | Return request has been created and is pending being sent. |
sent | Return request has been sent to the bank. |
accepted | Return request has been accepted by the bank. |
denied | Return request has been denied. |
pending_retry | Return request file has been rejected by the bank. The return request will be sent in a new file. |
retried | Return request has been sent in a new file. |
rejected | Return request has been rejected. |
Statuses
Status | Description |
---|---|
received | Return request has been received from the bank. |
pending | Return request has been created and is pending being sent. |
sent | Return request has been sent to the bank. |
accepted | Return request has been accepted. A return request accepted triggers a return. |
denied | Return request has been denied. |
rejected | Return request has been rejected. |
State machine
