Events
| Event | Description |
|---|---|
| received | Inquiry has been received. |
| denied | Inquiry has been denied. |
| archived | Inquiry has been archived. The related return request has been automatically accepted or denied. |
| created | Inquiry has been created. |
| processing | Inquiry is being processed. |
| sent | Inquiry has been sent. |
Statuses
| Event | Description |
|---|---|
| received | Inquiry has been received. |
| denied | Inquiry has been denied. |
| archived | Inquiry has been archived. The related return request has been automatically accepted or denied. |
| created | Inquiry has been created. |
| processing | Inquiry is being processed. |
| sent | Inquiry has been sent. |
State machine
