Inquiry lifecycle

Learn about the lifecycle of an inquiry in Numeral

Events are created as inquiries are created or updated in Numeral. An update can be the update of any attribute, such as a status, a date, or any other data. Learn more about events and webhooks in Numeral.

Events

EventDescription
receivedInquiry has been received.
deniedInquiry has been denied.
archivedInquiry has been archived. The related return request has been automatically accepted or denied.
createdInquiry has been created.
processingInquiry is being processed.
sentInquiry has been sent.

Statuses

EventDescription
receivedInquiry has been received.
deniedInquiry has been denied.
archivedInquiry has been archived. The related return request has been automatically accepted or denied.
createdInquiry has been created.
processingInquiry is being processed.
sentInquiry has been sent.

State machine