Inquiry lifecycle

Learn about the lifecycle of an inquiry in Mambu Payments (formerly Numeral)

Events are created as inquiries are created or updated in Mambu Payments (formerly Numeral). An update can be the update of any attribute, such as a status, a date, or any other data. Learn more about events and webhooks in Mambu Payments (formerly Numeral).

Events

EventDescription
receivedInquiry has been received.
deniedInquiry has been denied.
archivedInquiry has been archived. The related return request has been automatically accepted or denied.
createdInquiry has been created.
processingInquiry is being processed.
sentInquiry has been sent.

Statuses

EventDescription
receivedInquiry has been received.
deniedInquiry has been denied.
archivedInquiry has been archived. The related return request has been automatically accepted or denied.
createdInquiry has been created.
processingInquiry is being processed.
sentInquiry has been sent.

State machine