SEPA rulebooks mandate the reasons and corresponding reason codes that must be used to reject payments or send returns.
- SEPA credit transfer reason codes
- SEPA instant credit transfer reason codes
- SEPA direct debit reason codes
SEPA credit transfer reason codes
Code | Applicable operation | Name | Definition |
---|---|---|---|
AC01 | Reject, Return | Incorrect Account Number | Account identifier invalid or incorrect (i.e. invalid IBAN or account number does not exist). |
AC03 | RFRO | Invalid Creditor Account Number | Wrong unique identifier of the Beneficiary account. |
AC04 | Return, Negative answer to Recall/RFRO | Closed Account Number | Account closed. |
AC06 | Return | Blocked Account | Account blocked. |
ACNR | Positive answer to Claim non receipt | Accepted Claim NonReceipt | Inter-PSP positive response to Claim Non-Receipt. |
ACVA | Positive answer to Claim for value date correction | Accepted Value Date Adjustment | Inter-PSP positive response to Claim for Value Date Correction. |
AG01 | Return | Transaction Forbidden | Credit transfer forbidden on this account (e.g., savings account). |
AG02 | Reject, Return | Invalid Bank Operation Code | Operation code/ transaction code incorrect, invalid file format. |
AM04 | Negative answer to Recall/RFRO | Insufficient Funds | Insufficient funds on the account. |
AM05 | Reject, Return | Duplication | Duplicate payment. |
AM09 | RFRO | Wrong Amount | Wrong amount. |
ARDT | Negative answer to Recall/RFRO, Negative answer to Claim non receipt | The Transaction Has Already Been Returned | Already returned transaction. |
ARJT | Negative answer to Claim non receipt | Already Rejected Transaction | Already rejected transaction. |
BE04 | Return | Missing Creditor Address | Account address invalid. |
CERI | Reject | Check ERI | The credit transfer is not tagged as an Extended Remittance Information (ERI) transaction but contains ERI. |
CNOR | Reject, Return | Creditor Bank Is Not Registered | Beneficiary PSP is not registered under this BIC in the CSM. |
CUST | RFRO, Negative answer to Recall/RFRO | Requested By Customer | By request of the Originator without any reason specified. Or Refusal by the Beneficiary. |
CVAA | Negative answer to Claim for value date correction | Correct Value Date Already Applied | Inter-PSP negative response to Claim for Value Date Correction. |
DNOR | Reject | Debtor Bank Is Not Registered | Originator PSP is not registered |
DUPL | Recall | Duplicate Payment | Duplicate Sending. |
ED05 | Reject | Settlement Failed | Settlement of the SEPA Credit Transfer failed. |
ERIN | Reject, Return | ERI Option Not Supported | The Extended Remittance Information (ERI) option is not supported. |
FF01 | Reject | Invalid File Format | Operation/ transaction code incorrect, invalid file format. |
FOCR | Positive answer to Recall/RFRO | Following Cancellation Request | Positive answer to the Recall. |
FRAD | Recall | Fraudulent Origin | Fraudulent originated credit transfer. |
LEGL | Negative answer to Recall/RFRO | Legal Decision | Legal reasons. |
MD07 | Return | End Customer Deceased | Beneficiary deceased. |
MODI | Positive answer to Claim for value date correction | Modified As Per Request | Inter-PSP confirmed positive response to Claim for Value Date Correction. |
MS02 | Return | Not Specified Reason Customer Generated | By order of the Beneficiary. |
MS03 | Reject, Return | Not Specified Reason Agent Generated | Reason not specified. |
NERI | Reject | No ERI | The SEPA Credit Transfer is tagged as an Extended Remittance Information (ERI) transaction but does not contain ERI. |
NOAS | Negative answer to Recall/RFRO | No Answer From Customer | No response from Beneficiary. |
NOOR | Negative answer to Recall/RFRO,Negative answer to Claim non receipt | No Original Transaction Received | Original Credit Transfer never received. |
RC01 | Reject, Return | Bank Identifier Incorrect | PSP identifier incorrect (i.e. invalid BIC). |
RJNR | Negative answer to Claim non receipt | Rejected Claim NonReceipt | Inter-PSP negative response to Claim Non-Receipt. |
RJVA | Negative answer to Claim for value date correction | Rejected Value Date Adjustment | Inter-PSP negative response to Claim for Value Date Correction. |
RNPR | Negative answer to SCT Inquiry | Original Transaction Received but Not Processable | Original Transaction Received but Not Processable. |
RR01 | Reject, Return | Missing Debtor Account Or Identification | Regulatory Reason. |
RR02 | Reject, Return | Missing Debtor’s Name Or Address | Regulatory Reason. |
RR03 | Reject, Return | Missing Creditor’s Name Or Address | Regulatory Reason. |
RR04 | Reject, Return | Regulatory Reason | Regulatory Reason. |
TECH | Recall | Technical Problem | Technical problems resulting in erroneous SCTs. |
TM01 | Reject | Cut Off Time | File received after Cut-off Time. |
SEPA instant credit transfer reason codes
Code | Applicable operation | Name | Definition |
---|---|---|---|
AB05 | Reject | Timeout Creditor Agent | Transaction stopped due to timeout at the Creditor Agent. |
AB06 | Reject | Timeout Instructed Agent | Transaction stopped due to timeout at the Instructed Agent. |
AB07 | Reject | Offline Agent | Agent of message is not online. Generic usage if it cannot be determined who exactly is not online. |
AB08 | Reject | Offline Creditor Agent | Creditor Agent is not online. |
AB09 | Reject | Error Creditor Agent | Transaction stopped due to error at the Creditor Agent. |
AB10 | Reject | Error Instructed Agent | Transaction stopped due to error at the Instructed Agent. |
AC01 | Reject, Return | Incorrect Account Number | Account identifier invalid or incorrect (i.e. invalid IBAN or account number does not exist). |
AC03 | RFRO | Invalid Creditor Account Number | Wrong unique identifier of the Beneficiary account. |
AC04 | Negative answer to Recall/RFRO | Closed Account Number | Account closed. |
AC06 | Reject | Blocked Account | Account blocked. |
AG01 | Reject | Transaction Forbidden | Credit transfer forbidden on this account (e.g., savings account). |
AG02 | Reject | Invalid Bank Operation Code | Operation code/ transaction code incorrect, invalid file format. |
AG09 | Reject | Payment Not Received | Original payment never received |
AG10 | Reject | Agent Suspended | Agent of message is suspended from the Real Time Payment system |
AG11 | Reject | Creditor Agent Suspended | Creditor Agent of message is suspended from the Real Time Payment system. |
AM02 | Reject | Not Allowed Amount | Amount exceeds the maximum authorized amount for SCT Inst. |
AM04 | Negative answer to Recall/RFRO | Insufficient Funds | Insufficient funds on the account. |
AM05 | Reject | Duplication | Duplicate payment. |
AM09 | RFRO | Wrong Amount | Wrong amount. |
AM23 | Reject | Amount Exceeds Settlement Limit | Transaction amount exceeds settlement limit. |
ARDT | Negative answer to Recall/RFRO | The Transaction Has Already Been Returned | Already returned transaction. |
BE04 | Reject | Missing Creditor Address | Account address invalid. |
CNOR | Reject | Creditor Bank Is Not Registered | Beneficiary PSP is not registered under this BIC in the CSM. |
CUST | RFRO, Negative answer to Recall/RFRO | Requested By Customer | By request of the Originator without any reason specified. Or Refusal by the Beneficiary. |
DNOR | Reject | Debtor Bank Is Not Registered | Originator PSP is not registered |
DUPL | Recall | Duplicate Payment | Duplicate Sending. |
FF01 | Reject | Invalid File Format | Operation/ transaction code incorrect, invalid file format. |
FOCR | Positive answer to Recall/RFRO | Following Cancellation Request | Positive answer to the Recall. |
FRAD | Recall | Fraudulent Origin | Fraudulent originated credit transfer. |
LEGL | Negative answer to Recall/RFRO | Legal Decision | Legal reasons. |
MD07 | Reject | End Customer Deceased | Beneficiary deceased. |
MS02 | Reject | Not Specified Reason Customer Generated | By order of the Beneficiary. |
MS03 | Reject | Not Specified Reason Agent Generated | Reason not specified. |
NOAS | Negative answer to Recall/RFRO | No Answer From Customer | No response from Beneficiary. |
NOOR | Negative answer to Recall/RFRO | No Original Transaction Received | Original Credit Transfer never received. |
RC01 | Reject | Bank Identifier Incorrect | PSP identifier incorrect (i.e. invalid BIC). |
RR01 | Reject | Missing Debtor Account Or Identification | Regulatory Reason. |
RR02 | Reject | Missing Debtor’s Name Or Address | Regulatory Reason. |
RR03 | Reject | Missing Creditor’s Name Or Address | Regulatory Reason. |
RR04 | Reject | Regulatory Reason | Regulatory Reason. |
TECH | Recall | Technical Problem | Technical problems resulting in erroneous SCT Inst transactions. |
TM01 | Reject | Cut Off Time | Time-out – maximum execution time has been exceeded |
SEPA direct debit reason codes
Code | Applicable operation | Name | Definition |
---|---|---|---|
AC01 | Reject, Return | Incorrect Account Number | Account Identifier incorrect (i.e. invalid IBAN of the Debtor). |
AC04 | Reject, Return | Closed Account Number | Account closed. |
AC06 | Reject, Return | Blocked Account | Account blocked. |
AC13 | Reject, Return | Invalid Debtor Account Type | Debtor account is a consumer account. (For SDD B2B collections only) |
AG01 | Return | Transaction Forbidden | Direct Debit forbidden on this account for regulatory reasons. |
AG02 | Reject, Return | Invalid Bank Operation Code | Operation code/ transaction code/ sequence type incorrect, invalid file format. |
AM04 | Reject, Return | Insufficient Funds | Insufficient funds on the account. |
AM05 | Reject, Return, Reversal | Duplication | Duplicate collection. |
BE05 | Reject, Return | Unrecognised Initiating Party | Identifier of the Creditor Incorrect. |
CNOR | Reject | Creditor Bank Is Not Registered | Creditor PSP is not registered under this BIC in the CSM. |
DNOR | Reject | Debtor Bank Is Not Registered | Debtor PSP is not registered |
ED05 | Reject | Settlement Failed | Settlement of the collection failed. |
FF01 | Reject | Invalid File Format | Invalid file format. |
MD01 | Reject, Return, Refund | No Mandate | - No valid mandate; (For SDD Core collections only) - No mandate or unable to obtain mandate confirmation from the Debtor; (For SDD B2B collections only) - Unauthorised transaction. (For Refunds of SDD Core collections only) |
MD02 | Reject | Missing Mandatory Mandate Information in Mandate | Mandate data missing or incorrect. |
MD06 | Refund | Refund Request By End Customer | Disputed authorized transaction. (For SDD Core collections only) |
MD07 | Reject, Return | End Customer Deceased | Debtor deceased. |
MS02 | Reject, Return, Reversal, Refund | Not Specified Reason Customer Generated | Refusal by the Debtor. |
MS03 | Reject, Return, Reversal | Not Specified Reason Agent Generated | Reason not specified. |
RC01 | Reject, Return | Bank Identifier Incorrect | PSP identifier incorrect (i.e. invalid BIC). |
RR01 | Reject, Return | Missing Debtor Account Or Identification | Regulatory Reason. |
RR02 | Reject, Return | Missing Debtor’s Name Or Address | Regulatory Reason. |
RR03 | Reject, Return | Missing Creditor’s Name Or Address | Regulatory Reason. |
RR04 | Reject, Return | Regulatory Reason | Regulatory Reason. |
SL01 | Reject, Return | Specific Service Offered By Debtor Agent | Due to specific service offered by the Debtor PSP. |