SEPA rulebooks mandate the reasons and corresponding reason codes that must be used to reject payments or send returns.
| Code | Name | Definition |
|---|---|---|
| AB05 | TimeoutCreditorAgent | Transaction stopped due to timeout at the creditor agent. |
| AC01 | IncorrectAccountNumber | Format of the account number specified is not correct. |
| AC03 | InvalidCreditorAccountNumber | Wrong IBAN in SCT. |
| AC04 | ClosedAccountNumber | Account number specified has been closed on the bank of account's books. |
| AC06 | BlockedAccount | Account specified is blocked, prohibiting posting of transactions against it. |
| AC13 | InvalidDebtorAccountType | Debtor account type is missing or invalid. |
| AC14 | InvalidAgent | An agent in the payment chain is invalid. |
| AC15 | AccountDetailsChanged | Account details have changed. |
| AC16 | AccountInSequestration | Account is in sequestration. |
| AC17 | AccountInLiquidation | Account is in liquidation. |
| AG01 | TransactionForbidden | Transaction forbidden on this type of account (formerly NoAgreement). |
| AG02 | InvalidBankOperationCode | Bank operation code specified in the message is not valid for receiver. |
| AM01 | ZeroAmount | Specified message amount is equal to zero. |
| AM02 | NotAllowedAmount | Specific transaction/message amount is greater than allowed maximum. |
| AM03 | NotAllowedCurrency | Specified message amount is an non processable currency outside of existing agreement. |
| AM04 | InsufficientFunds | Amount of funds available to cover specified message amount is insufficient. |
| AM05 | Duplication | Duplication. |
| AM06 | TooLowAmount | Specified transaction amount is less than agreed minimum. |
| AM07 | BlockedAmount | Amount specified in message has been blocked by regulatory authorities. |
| AM09 | WrongAmount | Amount received is not the amount agreed or expected |
| AM10 | InvalidControlSum | Sum of instructed amounts does not equal the control sum. |
| ARDT | AlreadyReturnedTransaction | Already returned original SCT. |
| BE01 | InconsistentWithEndCustomer | Identification of end customer is not consistent with associated account number (formerly CreditorConsistency). |
| BE04 | MissingCreditorAddress | Specification of creditor's address, which is required for payment, is missing/not correct (formerly IncorrectCreditorAddress). |
| BE05 | UnrecognisedInitiatingParty | Party who initiated the message is not recognised by the end customer. |
| BE06 | UnknownEndCustomer | End customer specified is not known at associated sort / national bank code or does no longer exist in the books. |
| BE07 | MissingDebtorAddress | Specification of debtor's address, which is required for payment, is missing / not correct. |
| BE08 | BankError | Returned as a result of a bank error. |
| CN01 | AuthorisationCancelled | Authorisation is cancelled. |
| CNOR | CreditorBankIsNotRegistered | Creditor bank is not registered under this BIC in the CSM. |
| CURR | IncorrectCurrency | Currency of the payment is incorrect. |
| CUST | RequestedByCustomer | Cancellation requested by the debtor. |
| DNOR | DebtorBankIsNotRegistered | Debtor bank is not registered under this BIC in the CSM. |
| DS28 | ReturnForTechnicalReason | Return following technical problems resulting in erroneous transaction. |
| DT01 | InvalidDate | Invalid date (eg, wrong settlement date). |
| ED01 | CorrespondentBankNotPossible | Correspondent bank not possible. |
| ED03 | BalanceInfoRequest | Balance of payments complementary info is requested. |
| ED05 | SettlementFailed | Settlement of the transaction has failed. |
| EMVL | EMVLiabilityShift | The card payment is fraudulent and was not processed with EMV technology for an EMV card. |
| ERIN | ERIOptionNotSupported | The extended remittance information (ERI) option is not supported. |
| FF01 | InvalidFileFormat | Operation / transaction code incorrect, invalid file format. |
| FF05 | InvalidLocalInstrumentCode | Local Instrument code is missing or invalid. |
| FOCR | FollowingCancellationRequest | Return following a cancellation request. |
| FR01 | Fraud | Returned as a result of fraud. |
| FRTR | FinalResponseMandateCancelled | Final response / tracking is recalled as mandate is cancelled. |
| MD01 | NoMandate | No mandate. |
| MD02 | MissingMandatoryInformationInMandate | Mandate related information data required by the scheme is missing. |
| MD06 | RefundRequestByEndCustomer | Return of funds requested by end customer. |
| MD07 | EndCustomerDeceased | End customer is deceased. |
| MS02 | NotSpecifiedReasonCustomerGenerated | Reason has not been specified by end customer. |
| MS03 | NotSpecifiedReasonAgentGenerated | Reason has not been specified by agent. |
| NARR | Narrative | Reason is provided as narrative information in the additional reason information. |
| NOAS | NoAnswerFromCustomer | No response from Beneficiary. |
| NOCM | NotCompliant | Customer account is not compliant with regulatory requirements, for example FICA (in South Africa) or any other regulatory requirements which render an account inactive for certain processing. |
| NOOR | NoOriginalTransactionReceived | Original SCT never received. |
| PINL | PINLiabilityShift | The card payment is fraudulent (lost and stolen fraud) and was processed as EMV transaction without PIN verification. |
| RC01 | BankIdentifierIncorrect | Bank Identifier code specified in the message has an incorrect format (formerly IncorrectFormatForRoutingCode). |
| RC07 | InvalidCreditorBICIdentifier | Incorrect BIC of the beneficiary bank in the SCTR. |
| RF01 | NotUniqueTransactionReference | Transaction reference is not unique within the message. |
| RR01 | MissingDebtorAccountOrIdentification | Specification of the debtor’s account or unique identification needed for reasons of regulatory requirements is insufficient or missing. |
| RR02 | MissingDebtorNameOrAddress | Specification of the debtor’s name and/or address needed for regulatory requirements is insufficient or missing. |
| RR03 | MissingCreditorNameOrAddress | Specification of the creditor’s name and/or address needed for regulatory requirements is insufficient or missing. |
| RR04 | RegulatoryReason | Regulatory reason. |
| RUTA | ReturnUponUnableToApply | Return following investigation request and no remediation possible. |
| SL01 | SpecificServiceOfferedByDebtorAgent | Due to specific service offered by the debtor agent. |
| SL02 | SpecificServiceOfferedByCreditorAgent | Due to specific service offered by the creditor agent. |
| SL11 | CreditorNotOnWhitelistOfDebtor | Whitelisting service offered by the debtor agent; debtor has not included the creditor on its whitelist (yet). In the whitelist, the debtor may list all allowed creditors to debit debtor bank account. |
| SL12 | CreditorOnBlacklistOfDebtor | Blacklisting service offered by the debtor agent. Debtor included the creditor on his blacklist. In the blacklist, the debtor may list all creditors not allowed to debit debtor bank account. |
| SL13 | MaximumNumberOfDirectDebit TransactionsExceeded | Due to maximum allowed direct debit transactions per period service offered by the debtor agent. |
| SL14 | MaximumDirectDebitTransaction AmountExceeded | Due to maximum allowed direct debit transaction amount service offered by the debtor agent. |
| SP01 | PaymentStopped | Payment is stopped by account holder. |
| SP02 | PreviouslyStopped | Previously stopped by means of a stop payment advise. |
| SVNR | ServiceNotRendered | The card payment is returned since a cash amount rendered was not correct or goods or a service was not rendered to the customer, e.g. in an e-commerce situation. |
| TM01 | CutOffTime | Associated message was received after agreed processing cut-off time. |
| TRAC | RemovedFromTracking | Return following direct debit being removed from tracking process. |
| UPAY | UnduePayment | Payment is not justified. |