Be notified when direct debit indemnity claims are received

Steps

  • After a direct debit payment has been collected and transitioned to executed, debtors are entitled to claim back the funds thanks to the Bacs Direct Debit Guarantee
  • Mambu Payments will therefore receive and capture such reports in dedicated File entries

Sequence diagram

sequenceDiagram
		participant C as Customer
    participant N as Mambu Payments
    participant S as Bacs
    autonumber

		S->>N: Receive DDICA report
		N->>N: Process DDICA report
		N-->>C: Event file:received<br/>category = bacs, format = bacs_ddica