Failure codes and status details

Learn more about possible status details based on failure codes for VOP requests

VOP requests can fail. When this is the case, their status is set failed and failure_code and status_details are added for additional context.

Outgoing requests

Failure codeStatus details
business_erroridentification type is not supported by party agent
party agent is not a participant
additional information not supported by party agent
technical_errorthere was an error processing the request, please contact the support.
psp_technical_errormissing response timestamp in header
invalid response timestamp in header
missing or mismatched request ID in header
invalid content type in header
failed to parse error response
non standard error response
PSP took more than 5 seconds to respond
responding PSP responded with a 500 - internal server error
responding PSP responded with an invalid request format error
responding PSP responded with a client invalid / unrecognized error
responding PSP responded with a client inconsistent error
responding PSP responded with a timestamp invalid error
responding PSP responded with an unknown error
PSP returned invalid response, PartyNameMatch and PartyIDMatch are empty
PSP returned invalid response, both PartyNameMatch and PartyIDMatch are set
PSP returned invalid response, PartyIDMatch is set for 'name' request
PSP returned invalid response, PartyNameMatch is empty for 'name' request
PSP returned invalid response, PartyNameMatch is set for … request
PSP returned invalid response, PartyIDMatch is empty for … request
PSP returned close match but no matched name
PSP returned close match but suggested name is too long
PSP returned invalid response value for partyNameMatch
PSP returned invalid response value for partyIdMatch

Incoming requests

Error codeStatus details
business_errorclient response identification type mismatch: expected ..., got ...
technical_errorThere was an error processing the request, please contact the support.