Below are the return requests state machine and a description of the related events and statuses.
Events
| Event | Description |
|---|---|
| received | The return request has been received from the bank. |
| sent | The return request has been sent to the bank. |
| accepted | The return request has been accepted by the bank. |
| denied | The return request has been denied. |
| pending_retry | The file has been rejected by the bank. The return request will be sent in a new file. |
| retried | The return request has been sent in a new file. |
| rejected | The return request has been rejected. |
Statuses
| Status | Description |
|---|---|
| received | The return request has been received from the bank. |
| pending | The return request has been created and is pending being sent. |
| sent | The return request has been sent to the bank. |
| accepted | The return request has been accepted. A return request accepted triggers a return. |
| denied | The return request has been denied. |
| pending_retry | The file has been rejected by the bank. The return request will be sent in a new file. |
| rejected | The return request has been rejected. |
State machine
